Booking confirmation implies full acceptance of these general terms and conditions. Participation in the excursions is subject to full understanding and acceptance of the information provided in this section
Be in good general physical condition. Have no disabling physical disabilities. Have no serious heart conditions. Have not suffered any recent physical trauma that has not fully healed. PREGNANT WOMEN CANNOT PARTICIPATE.
Note: the maximum allowed weight to participate is 100 kg.
The activity includes an introductory lesson of approximately 15 minutes, during which all safety instructions will be provided.
– In caso di incertezza o rinuncia, è necessario comunicarlo prima della partenza.
– In caso di rinuncia non è previsto alcun rimborso.
It is forbidden to show up under the influence of alcohol or drugs. It is forbidden to bring pets into the briefing and excursion areas. Instructors may exclude participants without refund if they show physical or behavioral unsuitability.
Parents are required to support and reassure their children during the departure phase, as the excitement and barking of the dogs may cause fear. Any withdrawal by children due to discomfort or hesitation does not entitle to a refund.
Weight Verification: The declared weight may be verified at any time. In case of discrepancies: A tariff or excursion type adjustment may be required. If the weight exceeds 100 kg or if the booking cannot be adjusted, no refund will be issued. Refusal to undergo the weight check will result in exclusion from the activity without refund.
Winter gloves Sunglasses Technical mountain clothing
SKI BOOTS and unsuitable footwear are FORBIDDEN. Those who do not comply will not be allowed to participate or receive any refund.
– Cancellazione o modifica senza penali possibile fino a 72 ore prima della data dell’escursione.
– Non saranno rimborsati:
– I costi bancari (4€)
– Il costo della tessera associativa (10€ a persona)
Dalle 72 ore precedenti:
– Nessun rimborso o modifica è più consentita.
– Fa eccezione solo la cancellazione per motivi medici documentati, con rimborso limitato SOLO al partecipante indisposto e a un accompagnatore per i minori.
In case of no-show, the full amount will be charged with no possibility of recovery
It is possible to request a date change or, if a new date is not yet available, a voucher issuance without penalties up to 3 days before the scheduled excursion date, following the online procedure or contacting us via email.
From the third day prior to the experience, no further changes or voucher requests will be accepted.
Vouchers allow you to book an excursion in advance.
Voucher validity: Valid from the purchase date until March 31 of the same winter season. If purchased before the season (from April to November), valid from the following December until March 31.
All vouchers are: Usable only with a new booking. NON-REFUNDABLE UNDER ANY CIRCUMSTANCES.
In case of early season closure: Vouchers will be extended exclusively for the period between the closure date and March 31 of the following season. To use an extended voucher, it is mandatory to contact us via email (info@siberianahuskysleddog.com) before booking.
Note: without prior email communication, the voucher will not be valid. Vouchers will not be valid beyond the extended period.
Out of respect for other participants, it is advised to arrive 10 minutes before the booked time. LATE ARRIVALS WILL NOT BE ALLOWED TO PARTICIPATE OR RECEIVE ANY REFUND.
For any legal disputes, the Court of Cuneo will have exclusive jurisdiction.
Siberiana by Samoila Cramer Georgeta Operational address: Valtournenche – 11028 Avouil-Cervinia (AO) Registered office: Via Torino 28 – 12089 Villanova Mondovì (CN) VAT: 12207440012
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